The new Ferno
website, www.ferno.co.uk, which reflects our vision for delivering the best
possible customer service has gone live.
The website includes brand
new content, has a new contemporary look and feel, and
enables customers to easily search for new products and services. It also
clearly explains Ferno’s unique approach to its core markets of emergency
services, funeral and mortuary and industrial.
The new site is fully
integrated with Ferno’s social media profiles on Linkedin, Twitter, YouTube and
its blog, and has an integral customer relationship management system to ensure
that Ferno’s sales and after-service professionals are fully informed of its
customers’ needs.
Jon Ellis, Ferno
managing director, said: “Our new website reflects the heavy investment we are
making as an organisation into our communication tools. Our website now enables
a new level of interaction with our customers, suppliers, communities and the
general public and we believe that the site reflects our brand promise in its
truest sense.
“Ferno is striving to
be a total solutions provider to any organisation concerned with the safe
transportation of people in all circumstances and ensure the safety of those
who are handling them whether they are paramedics, hospital staff or funeral
professionals.
“Combining our values
with our general e-media strategy, will enable us to drive up the amount of
communication and support we can provide to our stakeholders now and into the
future.”
Our online presence
has grown significantly over the past nine months and has provided us with a
multitude of platforms to communicate with our stakeholders. Ferno prides
itself on market leading innovation and we are keen to embrace all new forms of
communication to drive our industry forward on topics as diverse as health and
safety to company evacuation policies.
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